Your directory, verified.

Providers move. Directories do not. We watch the federal registries for every provider in your network, confirm each change with the practice, and hand you evidence your executives can sign.

Get your directory scored See what we found

Public data only. No PHI touches our systems.

PROVIDER MOVEMENT JAN 2026

Arrived Left

The Rollcall Index

One number for how much wrong a directory is carrying, weighted the way CMS weights it. Higher is worse. Two national Medicare Advantage plans scored so far.

How we calculate it Method v0.2, on CMS weights

Plan	Listings reconciled	Index	Coverage	Status
Plan B national MA	6,000	20.0	2 of 9	VERIFIED 2026-08-06
Plan A national MA	5,000	11.4	2 of 9	VERIFIED 2026-08-06
Your plan				Request your proof file

Plans are anonymized. No plan is named without its permission.

What a score is made of

Plan B, 6,000 listings. Its own update pipeline caught 56% of recent moves. These are what it missed, weighted by CMS Table 3.

All nine CMS deficiencies Weights, sources, coverage

CMS deficiency	Weight	Locations	Points	Share of score
Should not be listed at any listed location	3	21	63	52.5%
Should not be listed at this location	3	19	57	47.5%

Both are weight 3, the maximum CMS assigns, because a patient who turns up to an empty address does not get seen. Two of nine deficiency types checked. Phone, address and specialty are one registry join away. The two CMS weights nobody can read from a registry, whether a provider is really accepting new patients, need someone to ask.

SEPARATELY, AND NOT IN THE SCORE

3 federally excluded providers were listed in-network. CMS's directory review has no category for this, so scoring it would mean inventing a weight. It is reported as a count, with its dates and LEIE record ids, and left to speak for itself.

Three ways to buy it

DETECT now

One audit of your roster

Every discrepancy in a file your provider-data team can reconcile the same day. Dated, sourced, keyed to NPI.

Request an audit

MONITOR now

The check runs every week

New movement arrives in your queue as a flagged, evidenced record. The trail builds itself between attestations.

Get drift alerts

RESOLVE design partners

We ask the practice

Detection says a listing probably changed. Our email and voice agents prove it. You pay per resolved record.

Talk about a pilot

rollcall_audit_plan-b_2026-08-06.csv

npi,defect,directory_says,registry_says,verified_by,severity
••••••••••,D2,active_in_network,deactivated_2025-11-14,nppes_diff,high
••••••••••,D3,in_network,oig_excluded_2024-03-02,leie_match,critical
••••••••••,D1,listed_address,new_address_in_nppes,addr_history,medium

43 ROWS · EVERY ROW DATED AND SOURCED

By September 1, 2026, CMS requires every Medicare Advantage plan's chief executive to personally attest to the accuracy of the plan's provider directory, with inaccurate listings suppressed from Medicare Plan Finder. Beginning with plan year 2028, the REAL Act separately requires a documented verification trail completed within 90 days of any provider record change.

CMS-4208-F2 · CEO-signed attestation

2026-09-01

REAL Act · 90-day documented verification

PY2028

The offer ladder

01 DETECT Free private scan $0
Risk score plus 10-20 verified examples. Your name is never published.
02 DETECT Directory Accuracy Audit $15,000-25,000
Your full directory scored, every defect categorized with evidence, delivered as file plus API.
03 MONITOR Continuous Accuracy Monitoring $20,000-40,000
Weekly re-checks, agents dispatched on every movement.
04 RESOLVE Directory Assurance $75,000+ / yr
Continuous monitoring plus a standing, audit-ready evidence archive that meets the 90-day trail requirement.

Audit fee credits toward year one. Verification is priced per resolved record, flat regardless of call volume.

Already doing directory or credentialing work for health plans?

You carry the outreach cost. We resolve the exceptions underneath you, per resolved record, and hand back the evidence with your name on it. Your customer relationship stays yours; the calling cost stops being a headcount line.

Detection alone is licensable too, if you would rather keep verification in-house and buy only the movement signal.

Price a per-record capacity deal

PARTNER_EVIDENCE_FILE.CSV · YOUR NAME ON IT

UNIT: One resolved exception
YOU KEEP: The customer, the margin, the brand
WE RETURN: The answer, with its source and timestamp
UNRESOLVED: Excluded from billing

PER RESOLVED RECORDSUBSCRIPTION OR PER RECORD

Tell us your organization. We'll send your proof file.

We reconcile your live directory in private and send dated, sourced examples straight to your inbox.

FORMAT: File, plus API
EVERY ROW: Dated and sourced
PUBLICATION: Private, addressed to you